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Job Setup

Managing Candidates

The Candidates tab is where you manage everyone applying for the role.

Adding Candidates

Add Manually

Click Add Candidate and enter:

  • First name and last name
  • Phone number (optional - required only for phone call interviews)
  • Email address (optional, required for email invitations)

Upload CSV

Click Upload CSV to bulk import candidates. Your CSV needs columns for:

  • first_name
  • last_name
  • phone_number
  • email (optional)

Download the template from the upload modal for the correct format.

JobAdder Sync

If connected to JobAdder, candidates are automatically synced when they're moved to the ScoutUp stage in your JobAdder workflow.

Test Candidates

Click Create Test Candidate to add yourself as a test. Test candidates:

  • Can receive invitations even when the job is inactive
  • Let you experience the interview as a candidate would
  • Are marked with a "Test" badge
  • Should be deleted before going live

Candidate Table

The table shows:

  • Name: Click to edit candidate details
  • Email: Their email address
  • Phone: Their phone number (warning icon if invalid)
  • Interviews: Status of their interview (Not Started, In Progress, Completed)
  • Document Evaluations: Status of document reviews if configured
  • JobAdder Status: Their status in JobAdder (if connected)

Bulk Actions

Select multiple candidates using checkboxes to:

  • Send Text Invites: SMS invitations to all selected
  • Send Email Invites: Email invitations to all selected
  • Evaluate: Generate evaluations for completed interviews

Individual Actions

Click the dropdown on each candidate row to:

  • Send individual invitations
  • View interview details and transcript
  • Edit candidate information
  • Delete the candidate

Phone Number Validation

Candidates must have valid phone numbers to receive invitations and participate in interviews. If a phone number is invalid or missing, you'll see a warning. Edit the candidate to fix it.

Supported Phone Number Formats

ScoutUp supports candidates from anywhere in the world:

  • Australian numbers: Enter in any common format (e.g. 0493242116, 04 9324 2116, or +61493242116)
  • International numbers: Include the country code (e.g. +919876543210 for India, +14155551234 for USA, +639171234567 for Philippines). The + is optional if you include the full country code.

Search

Use the search box to find candidates by name, email, or phone number.