Privacy Policy

The ScoutUp.ai website and service (the "Service") is operated by Hooroo AI Pty. Ltd. ("us", "we", or "our"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Information from Clients

• Account Information: When you create an account, we collect your name, email address, company name, and payment information.
• Job and Candidate Data: You provide us with information about job positions and contact details for Candidates you wish to interview.

Information from Candidates

• Contact Information: We receive your phone number from our Clients to conduct the interview.
• Interview Data: We collect your voice responses during the AI-powered interview. This includes the audio recording and its transcription.

2. How We Use Information

We use the collected data for various purposes:

• To provide and maintain our Service.
• To process interviews and provide evaluations to our Clients.
• To manage Client accounts and process payments.
• To improve our AI models and the overall Service. Audio data is used for training only after being anonymised.

3. How We Share Information

We do not sell your personal data. We may share information under the following circumstances:

• With Clients: Candidate interview data (recordings, transcriptions, evaluations) is shared with the Client who initiated the interview.
• With Service Providers: We use third-party vendors for services like voice transcription, cloud hosting, and payment processing. We have contracts in place to ensure they protect your data.
• For Legal Reasons: We may disclose information if required by law or in response to valid requests by public authorities.

4. Data Retention and Security

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We take reasonable measures to protect the security of your personal information.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your information. Please contact us to exercise these rights.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@scoutup.ai.