Basics

Getting Started

ScoutUp.ai automates phone screening interviews using AI voice agents. Here's how to get up and running.

1. Create a Job

From your dashboard, click New Job. Enter the job title, company name, and description. This information helps the AI understand the context of the role.

2. Set Up Interview Questions

Navigate to the Questions tab. Add the questions you want the AI to ask candidates. You can set an initial greeting and an end-of-interview message.

3. Configure Evaluation Criteria

Go to the Evaluation tab. Define what "good" looks like for each question. The AI uses this to score candidates after interviews.

4. Add Candidates

In the Candidates tab, add candidates manually, upload a CSV, or sync from JobAdder. Each candidate needs at least a valid phone number.

5. Send Invitations

Send SMS or email invitations to candidates. They'll receive a link to start their interview at a time that suits them.

6. Review Results

After interviews complete, you'll see transcripts, scores, and AI-generated summaries for each candidate. Use this to decide who moves forward.

Key Things to Know

  • Job Status: Must be set to "Active" to send invitations and conduct interviews.
  • Phone Numbers: Must be valid mobile numbers. Invalid numbers cannot receive invitations.
  • Test Candidates: Create a test candidate to try the interview yourself before going live.