Invitations

Customise the messages candidates receive when invited to interview.

SMS Invitation Template

The text message sent when you invite a candidate via SMS. Keep it short and clear. A link to start the interview is automatically appended.

Available Placeholders

• {{candidate_first_name}} - Candidate's first name
• {{candidate_last_name}} - Candidate's last name
• {{job_title}} - The job title
• {{company_name}} - Your company name

Example: "Hi {{candidate_first_name}}, you're invited to complete a phone screening interview for the {{job_title}} role at {{company_name}}. Click the link below when you're ready."

Email Invitation Template

The email sent when you invite a candidate via email.

Email Fields

• From Name: The sender name that appears (e.g., "Acme Recruitment Team")
• Reply-To Email: Where replies go if a candidate responds to the email
• Subject Line: The email subject. Use placeholders to personalise.
• Email Body: The main content. Include context about the role and what to expect.

The same placeholders are available for email templates.

Sending Invitations

From the Candidates tab:

• Individual: Click the dropdown on a candidate row and select "Send Text Invite" or "Send Email Invite"
• Bulk: Select multiple candidates using checkboxes, then click "Send Text Invites" or "Send Email Invites"

Requirements

• Job must be Active to send invitations (except for test candidates)
• Candidate must have a valid phone number for SMS invitations
• Candidate must have an email address for email invitations